Last Updated: 21 April 2026
This Privacy Policy describes how FulcrumQ LLC (“FulcrumQ,” “we,” “us,” or “our”) collects, uses, and discloses your information when you visit our website at www.fulcrumq.com (the “Website”) and explains your privacy rights.
This policy covers both the Website and the limited personal data that FulcrumQ collects directly from users of the FulcrumQ Digital platform (see Section 1.3). If you are a candidate whose data is processed through FulcrumQ Digital, your data is controlled by the organization that engaged FulcrumQ — please contact that organization for information about how your data is handled.
1. Information We Collect
1.1 Information You Provide
We collect personal information that you voluntarily provide when you interact with our Website:
Contact / Inquiry Form. When you submit an inquiry through our contact form, we collect your name, email address, phone number, and company name. We use this information to respond to your inquiry.
Blog Subscription. When you subscribe to our blog, we collect your email address. We use this information to send you blog post notifications.
1.2 Information Collected Automatically
When you visit the Website, certain information is collected automatically through cookies and similar tracking technologies:
Usage Data. This includes your device’s IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data. When you access the Website through a mobile device, we may also collect device type, mobile device unique ID, mobile operating system, and mobile browser type.
HubSpot Tracking Cookies. Our Website uses HubSpot, operated by HubSpot, Inc., which places tracking cookies on your device to identify returning visitors and analyze how the Website is used. These cookies are non-essential and will only be set if you consent to them through our cookie consent banner.
LinkedIn Insight Tag. Our Website uses the LinkedIn Insight Tag, operated by LinkedIn Corporation, which collects data about visits to our Website for analytics and advertising measurement purposes. This tag is non-essential and will only be activated if you consent to non-essential cookies through our cookie consent banner.Google Ads / DoubleClick. Our Website uses Google Ads conversion tracking, operated by Google LLC, which places cookies on your device to measure the effectiveness of our advertising and to link ad interactions to Website visits. This data may be used for advertising measurement and remarketing purposes. These cookies are non-essential and will only be set if you consent through our cookie consent banner.
Facebook. Our Website uses the Facebook Pixel, operated by Meta Platforms, Inc., which places a cookie on your device to measure the effectiveness of our advertising on Facebook and Instagram and to enable us to reach Website visitors with relevant advertising on those platforms. This cookie is non-essential and will only be set if you consent through our cookie consent banner.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
1.3 FulcrumQ Digital Product Users
If you are a user of the FulcrumQ Digital platform, your account is provisioned by the organization that contracted with FulcrumQ. We collect your email address for the purpose of authenticating your access to the platform. Lawful basis: performance of a contract (Article 6(1)(b) GDPR) — your account exists because the contracting organization has an agreement with FulcrumQ that includes providing you access.
FulcrumQ does not use product user email addresses for marketing, analytics, or any purpose other than authentication and essential service communications (e.g., password resets, security notifications).
Candidate data processed through FulcrumQ Digital — including resumes, assessment responses, and interview recordings — is uploaded and controlled by the contracting organization, not by FulcrumQ. FulcrumQ processes this data solely as a data processor on behalf of that organization, under a Data Processing Agreement. Candidate data may be shared with sub-processors (including our AI processing partner) strictly for the purpose of generating assessment insights and is not retained beyond the processing period defined in the Data Processing Agreement. If you are a candidate and wish to exercise your data protection rights, please contact the organization that initiated your assessment.
2. Cookies and Tracking Technologies
We use cookies and similar technologies to track activity on our Website and store certain information. We categorize these as follows:
Essential Cookies
These cookies are necessary for the Website to function and cannot be switched off. They include session cookies, authentication cookies, and security cookies. Without these cookies, the services you request cannot be provided.
Non-Essential Cookies
These cookies are used for analytics, visitor tracking, and advertising measurement. They include HubSpot tracking cookies, the LinkedIn Insight Tag, Google Analytics cookies, Google Ads conversion tracking cookies, and Facebook, all as described in Section 1.2. These cookies are only set with your consent.
When you first visit our Website, a cookie consent banner will ask you to accept or reject non-essential cookies. If you reject non-essential cookies or do not interact with the banner, only essential cookies will be active. You can change your cookie preferences at any time by clicking the cookie settings link in the website.
Cookies can be “Persistent” or “Session” cookies. Persistent cookies remain on your device when you go offline, while Session cookies are deleted as soon as you close your browser. You can also instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use personal information for the following purposes:
- To respond to your inquiries — when you submit the contact form, we use your information to reply to your message. Lawful basis: legitimate interest (pre-contractual communication).
- To send blog notifications — when you subscribe to our blog, we send you notifications of new blog posts. Lawful basis: consent (provided at the point of subscription).
- To analyze Website usage — we use non-essential cookies to understand how visitors use our Website and to improve it. Lawful basis: consent (provided through the cookie consent banner).
- To comply with legal obligations — we may process your information where required by law.
- To authenticate product users — if you are a FulcrumQ Digital user, we use your email address to authenticate your access to the platform and to send essential service communications.
We do not use contact form submissions for marketing purposes unless you have separately opted in to receive marketing communications.
4. How We Share Your Information
We share your personal information with the following categories of third parties, solely for the purposes described in this policy:
Service Providers (Data Processors)
| Provider | Purpose | Data Processed |
|---|---|---|
| Mailchimp | Blog email distribution | Blog subscriber email addresses |
| Microsoft 365 | Business email and document storage | Email correspondence related to inquiries |
| Google LLC | Website analytics (Google Analytics), advertising measurement and remarketing (Google Ads / DoubleClick) | Website usage data, device and browser information, ad interaction data via tracking cookies |
| FulcrumQ affiliates and subsidiaries | Internal operational purposes such as shared services and administration | Name, email address, and other contact information you have provided to us |
Each of these providers processes data on our behalf under data processing agreements that require them to protect your information and use it only for the purposes we specify.
Affiliates and Subsidiaries. We may share your personal information with our affiliates and subsidiaries for internal operational purposes such as shared services and administration. Where we do so, we require those entities to handle your information in accordance with this Privacy Policy. We do not share your information with affiliates or subsidiaries for their independent marketing purposes.
Other Disclosures
We may also share your information in the following circumstances:
Protection of rights. To protect and defend our rights or property, prevent wrongdoing, protect the safety of our users or the public, or protect against legal liability.
Legal requirements. If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business transfers. In connection with a merger, acquisition, or sale of assets. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
5. Your Rights
5.1 All Users
Regardless of your location, you may:
- Access the personal data we hold about you.
- Correct any inaccurate or incomplete information.
- Request deletion of your personal data.
- Withdraw consent at any time for processing activities based on consent (see Section 6 below).
5.2 Rights Under GDPR (EEA and UK Users)
If you are located in the European Economic Area or the United Kingdom, you have additional rights under the General Data Protection Regulation:
- Object to processing where we rely on legitimate interest as the lawful basis, if there is something about your particular situation that makes you want to object.
- Restrict processing of your personal data in certain circumstances.
- Data portability — receive a copy of the personal data you provided to us in a structured, commonly used, machine-readable format.
- Lodge a complaint with your local data protection authority. You can find your relevant supervisory authority at https://edpb.europa.eu/about-edpb/about-edpb/members_en.
For the purposes of the GDPR, FulcrumQ LLC is the Data Controller for personal data collected through this Website and for product user email addresses used for authentication. FulcrumQ LLC acts as a Data Processor on behalf of contracting organizations for candidate data processed through the FulcrumQ Digital platform.
5.3 How to Exercise Your Rights
To exercise any of these rights, contact us at privacy@fulcrumq.com. We will respond to your request within one month. If your request is complex or we receive a high volume of requests, we may extend this period by up to two additional months, in which case we will notify you.
We may ask you to verify your identity before processing your request.
6. Consent Withdrawal
Where we process your personal data based on consent, you have the right to withdraw that consent at any time. Here is how withdrawal works for each consent-based activity:
Blog Notifications. Click the “unsubscribe” link at the bottom of any blog notification email. Your email address will be removed from the distribution list immediately. You will no longer receive blog post notifications.
Non-Essential Cookies. Change your cookie preferences at any time by clicking the cookie settings link in the website. When you withdraw cookie consent, non-essential cookies will be removed and tracking will stop.
Consequences of Withdrawing Consent
- Withdrawing consent does not affect the lawfulness of any processing carried out before the withdrawal.
- Withdrawing blog subscription consent means you will stop receiving blog post notifications. It does not affect any other relationship you have with FulcrumQ.
- Withdrawing cookie consent means we will no longer collect analytics data from your visits. This does not affect the functionality of the Website — all essential features will continue to work.
7. Data Retention
We retain your personal data only for as long as necessary for the purposes described in this policy:
| Data Category | Retention Period |
|---|---|
| Contact form submissions | 24 months from submission, or until the inquiry is resolved plus 12 months. |
| Blog subscriber email addresses | Until you unsubscribe |
| Website usage data (cookies) | 14 months |
| Product user email addresses | Based on the contracting organization’s agreement with FulcrumQ |
| Candidate data (resumes, assessments, recordings) | As defined in the Data Processing Agreement with the contracting organization |
When the retention period expires, we delete or anonymize your personal data. If deletion is not possible (for example, because the data has been stored in backup archives), we will securely isolate the data from any further processing until deletion is possible.
8. Data Transfers
Your information, including personal data, is processed in the United States where FulcrumQ LLC is based. If you are accessing the Website from outside the United States, your information will be transferred to and processed in the United States.
Where required by applicable law (such as the GDPR), we ensure that appropriate safeguards are in place for international transfers of personal data, including Standard Contractual Clauses approved by the European Commission.
9. Data Security
The security of your personal data is important to us. We use commercially reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our Website is not directed at anyone under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at privacy@fulcrumq.com. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to delete that information.
11. Links to Other Websites
Our Website may contain links to third-party websites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We are not responsible for the content, privacy policies, or practices of any third-party websites.
12. Deletion Requests
If you wish to request deletion of your personal data, you may do so by emailing privacy@fulcrumq.com with the subject line “Data Deletion Request.” Please include enough information for us to identify your records (e.g., the email address you used to subscribe or submit a form).
Upon receiving your request, we will:
- Confirm receipt of your request within five business days.
- Verify your identity.
- Delete or anonymize your personal data within one month (or notify you if an extension is required).
- Send you confirmation once deletion is complete.
If your data has been shared with any of our service providers (Section 4), we will instruct them to delete your data as well.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the “Last Updated” date at the top. For significant changes, we may also notify you by email or through a prominent notice on the Website.
We encourage you to review this Privacy Policy periodically. Changes are effective when posted on this page.
14. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, you can contact us:
Privacy Inquiries Email: privacy@fulcrumq.com
Mailing Address FulcrumQ LLC, 287 Park Ave S, New York, NY 10010, USA